I ran a brand consultancy for well over 20 years and as a team, we created literally thousands of logos and quite a few brands that you would know. The logo is one element of the branding, but it’s one that is easy to spend a fortune on without getting something you are totally happy with.
Design is a completely subjective thing and one person’s great is another person’s awful. So, only you can decide whether you like a logo or not. The great thing about this Artificial Intelligence design tool which is called LogoJoy is that you can create as many versions of a logo as you like, without having to pay. I have given LogoJoy a full review over here complete with plenty of examples of it in action.
Here’s a film to show you how to do it for yourself. You can honestly create a great logo in under ten minutes.
So that’s it. It’s dead simple and anyone can use this to create a great logo. With the artificial intelligence behind the system, it genuinely learns what you like and the more you use it, the more close it gets to something you’ll love straight away.
One thing I do mention in the film is the difference between pop songs and album tracks. When you have created a few options I would always advise you print them out and stick them on the wall. Don’t make an immediate decision. The one to choose is the one that grows on you and that isn’t always the one you love immediately.
They aren’t helping those who need help the most. At the same time, they are scaring potential students away and making the universities irresponsibly rich. They are also creating a future debt time bomb that will bring the country to its knees again, when it becomes clear that a massive proportion of the ‘loans’ are never going to be paid off, in the not too distant future.
Universities are no longer incentivised to deliver the best possible education, but rather strip back the contact time to the minimum they can get away with, whilst still achieving acceptable results. The focus is becoming about getting a result rather than learning to love a subject, inspire a new generation or just progress thinking in their area of study. I’m sure there are many exceptions, but with so many students coming from the middle majority who only got average A levels, standards simply have to fall, whilst universities just get richer.
Universities are now becoming ultra-powerful property owners and managers, creating a near monopoly for student accommodation in their city or campus. We all know that a position of monopoly will always drive competition down and prices up. This isn’t good news for students.
The university is no longer just taking the £9k tuition fee but adding an average of £500 per month for accommodation too, which adds up to £6k on top. Restrictions for private landlords are being added by the universities to make it harder for genuine competition to enter the market. Any graduate of my generation will have lived in some terrible ‘Young Ones’ style places as students and it probably made us appreciate how lucky we were to be gaining our free education and living away from home.
But graduating with £50-60k of debt is a bad thing. The thought of the debt is enough to put off some very bright young people who are scared of carrying that debt burden through their life ahead. Even worse when the government up the interest rate to 6% it is just asking to be bundled up and sold to the highest bidder, which means the graduate debtor will be pursued mercilessly for payback.
A reasonable earning graduate who becomes say a senior leader in a school by the time they reach 30 years old may be paying back £300 per month for their loan. They will also be paying into their pension at the same time. They may also be trying to buy a house or even bring up kids. It is just not possible to do all of these things at the same time unless you are from the very richest elite, where money isn’t an issue anyway.
If you don’t need a degree to enter your intended job, more and more will conclude that it doesn’t make financial sense to do so. As such, far less will actually go and our university sector will become ever more desperate cost-cutters.
There will also be millions of graduates who never get to the earning threshold to pay the loan back and little incentive for them to earn over it and start being hit hard by the payback they will face when they do.
So my solution is simple. Introduce proper means testing again, so the poorest get the most help, the richest get none and change the payback of a loan into a payment into a personal pension.
We should cap university tuition fees to a sensible level. Ensure class sizes are sensible too and agree a minimum amount of contact and one to one time.
We also need to cap accommodation fees so they are at least reasonable. £500 per month rent is the price of a small house per month to rent, not a single bedroom in a flat with five others who all share a kitchen – unless you are in central London.
And finally, add a new type of graduate tax, where they pay an extra few percent, but that tax goes into an individual pension contribution account for them to claim when they are old enough to retire – however old that may be by then. That way, they become self-sufficient and the state is paid back by helping them to provide for themselves in their old age.
University education should be free and accessible to everyone who is bright and motivated enough to pursue it. It can’t just be a right for the rich or those with the nerve to go massively into debt and mortgage their own futures.
When my father was taken ill around 12 years ago he wanted to make sure everything was sorted for my Mum, so she didn’t have to worry about things when he was gone. He moved the home insurance to Saga Insurance, thinking they would be safe, reliable and trustworthy. But 12 years on when I happened to see a home insurance renewal from Saga, the cost was clearly very heavily inflated. £616.69 feels like a lot to me for a low risk existing client. So I had a look into it.
I think what makes it worse is some of the itemised costs. £20 renewal arrangement fee? Have you ever seen that before? Where does that cost come from and who on earth would ever pay that.
So bring on Compare the Market to see how this quote stacks up against an open market competition for a retired person living at home, with awesome security and who has never claimed in her life.
This is a like for like quote. £1 million rebuild cost (which is way too much) £75k contents, also too much and accidental damage everywhere. It is massively over-specced, but still comes in 79.7% cheaper at £125.00.
There were actually quotes as low as £102.93 (which is actually 83.4% cheaper) but these had a few things like legal cover missing, so weren’t identical.
So for Saga, they seem to assume that because they deal with the over 50’s, none of them will ever check quote them. For me, that’s not the way for a brand to ever behave. Maybe Saga is just another corporate money making machine like any other company these days. This is sad. I had always believed, like my Dad before me that maybe they were slightly better, knew how to look after customers and were in it for the long term. But obviously not.
We live in a totally transparent age, anyone can see almost any data these days and it is easy to find out of you are paying too much. This ploy of Saga feels like cynical profiteering to me. Surely they can only increase prices at an RPI linked cost?
In the meantime, we’ve signed up with Legal and General, complained to the Financial Ombudsman about the behaviour of Saga and passed the file to Money Saving Expert so they can have some fun with it too.
We have had phone call from Saga and an apology (not an admission of guilt) but they acknowledged that there may have been some overpayment by my Mum and offered some compensation. I am rather delighted to share the cheque with you today for £1839.66. I’ll take that. Thanks very much. The little man fights back and wins.
British Steel first appeared in 1967 which was formed out of the nationalised British Steel Corporation (BSC). It went on to be privatised and launched as British Steel plc in 1988. It was even big enough to be part of the FTSE 100 Index. In 1999 the company merged with Koninklijke Hoogovens to form Corus Group and even then, many of us thought it was a mistake and would start the end of the steel industry in Britain. It’s easy with hindsight, but it looks like that was right.
And it’s why we need British Steel again. Quality, traceable, home manufactured fabulous, british steel. It may not have been a glamorous brand, but it was one we knew and understood.
There is a new standard in Europe called BS/EN 1090 and what it says is that EVERYTHING, right down to welding rods has to be traceable back to source. No traceability, no CE Mark. This is currently impossible with imported steel as there is no way of knowing where it came from. If you don’t know how it was made, where it was made or what it was made with, then how can you guarantee it is safe? For an insurer, how can they assess that risk?
So for me, bringing back British Steel would be a huge step forward.
So maybe this is just too obvious to be useful but if we are about to lose our steel industry and 15,000 jobs anyway, then surely it must be worth investing in this industry again.
We poured billions into our banks to save face more than to save jobs and now it must be time for this support to turn to one of our core industries. Steel.
Even taking the finances alone. 15,000 families will be immediately having to draw benefits for some considerable time. Let’s say an average of three years. Then by my maths that’s at least £1bn million over this period and ongoing devastation to communities that just don’t need more bad news.
If you take Port Talbot as a case, then maybe energy is the issue? This can be solved with the Severn Barrage. Every aluminium producer in the world seems to use Hydro Power to smelt aluminium, so why not clean steel up at the same time and make it go green. That’s a bargain at between £10-34bn – which makes the saving of steel look positively cheap.
British Steel is Britain through and through. It’s literally what our country was built with and by my very simple way of thinking, something our government should not just support but make it a model of how decent targeted intervention can help rebuild Britain from our proud industrial heritage outwards.
I have been with Natwest bank since my first day at University in 1984. My business banks with them too and so do all my family members based on my own previous good experience. I have paid extra for the ‘benefits’ of the Black Account at a cost of £24 per month for years and years, having been transferred over from the previous Private Banking Account, which I paid £200 per year for before that. I guess you could call me a loyal customer. So you would hope for some loyalty in return right? Err, wrong.
As you can see above, on the very front of the Natwest member Benefits site it says
Just one of the benefits of your Black Account We rely on our mobile phones so much these days, it’s comforting to know as a Black Account customer, you and your family members that live with you have such valuable cover. With Black Account mobile phone insurance, your mobile or smart phone is covered against loss, theft, unauthorised use, damage or breakdown, wherever you are in the world. You’re automatically covered but if your phone is registered, it may make the process quicker if you have to make a claim. Cover is for a maximum of four phones owned by you and family members.
But this simply isn’t the case. It turns out that unless you read the fine print, your family living at home are only covered if they are still in full time education.
My daughter who has finished her A levels and still has an open and unconditional offer to study Photography in Nottingham is not considered as being a member of my family as she was starting work the next day, despite still being 18 years old and living at home.
The ‘Benefit’ is administered by both Aviva and Carphone Whorehouse and despite having spoken to all of them, the claim is still being rejected.
It’s not surprising that people have little time and zero respect for banks as the brand they portray behaves completely differently to the one they live. You can’t trust banks and it seems you can’t trust insurance companies. And with a Five Star Defaqto rating, it makes me wonder whether they can be trusted too.
So, social media works if you want to get huge multinational companies cave in and start behaving reasonably. It does still trouble me that it is only those that shout the very loudest who get some form of justice, but in this case, Natwest, Aviva and Carphone Whorehouse have backed down and paid the claim for a new iPhone. Thank you – Particularly to Andy at Aviva Support. Now do us all a favour and change your policy to be more reasonable and cover all family members – or change your advertising to make it clear it is only for under 23’s in full time employment.
What happened in the accident was nothing short of horrific and has wrecked young lives forever. I can’t imagine how frightening that must have been and it must never happen again, anywhere in the world.
But for a moment, I would like to take a slightly dispassionate look at what I believe will happen to the brands of Alton Towers, Merlin and The Smiler.
Firstly I think the brand of Alton Towers will be fine, it will be damaged for a while, numbers will be down, but in reality, there is never a safer time to visit any attraction than just after an accident. Every early warning system will be on super high alert and the HSE will be crawling all over their every move. Alton Towers is a British superbrand and the way that Merlin CEO Nick Varney has handled himself in the press has been, in my opinion, nothing short of excellent, open and honest. He has allowed all of the bad news to come out, offered refunds to anyone who wants them and generally sounded very distressed by the incident. He has displayed good human values that people will relate to. He has four kids himself and I’m sure they use the park themselves, so of course he would want it to be world class safe – what parent wouldn’t?
Merlin are a world class brand. I saw a presentation from their Head of HR at Blooloop live a few weeks ago and they are delivering standards worldwide. I think this means you can rest assured that they will be running the most stringent safety checks on every one of their rides in every country they operate (which is a lot). Merlin will now get better because of this – everywhere.
But for Smiler, the future is less certain. There is an awful argument that this only adds a new element of danger to the ride for the real risk takers, but I hate this argument. For me, risk in an attraction MUST only ever be perceived. Real risk is just not appropriate in a fun environment.
So I think Smiler is on its way out. I would suggest that it will be removed as quietly as possible (press coverage allowing), maybe with the costs covered by the German manufacturers and it will turn up with totally new branding and maybe a new track layout in another market (The Far East or possibly Eastern Europe). The Smiler brand is busted and if I was in charge, I would bite the financial bullet and get rid of the bad name it could yet deliver.
In the meantime, I can only wish for a speedy recovery for those who have been injured both physically and mentally. And thanks to the London Evening Standard for their image. Here’s the link to their article.
We saw recently that Tesco announced a quite staggering £6.4bn loss on trading. A huge headline figure, but in reality a total myth to allow the business the time and money to restructure.
The loss was caused by £7bn of one off write downs including a property write down of £4.7bn. Now, I’m no accountant, but if my maths are anywhere near right, this will meant they can reclaim at least £1.4bn in tax on their profits they paid last year and maybe claw some back from previous years too. So rather than lose £6.4bn, they have actually made £2bn in actual cash profit in the last 12 months. With me so far?
On the day that Tesco made the announcement, their share price fell by 5% to 223p. But in reality it had been at a low of only 150p during that same year and it is a huge growth in actual value over the same period. It’s at around 216p today. Hardly the sign of a business in crisis in the eyes of the market.
The disparity in their profit is far stranger when you consider how they got away with such a HUGE property write down when Helical Bar, the (mainly) London based Property Developer announced yesterday that their portfolio had increased in value by 27% in the previous 12 months?
Each of the other supermarkets seems to have followed suit with huge portfolio write downs, which only goes to confirm that it is another corrupt accounting practice each of them is employing to claw back tax.
Jack Welch, the former GE CEO said in a famous interview that with bad news, you have to get it all out fast, as it’s going to come out anyway. This feels to me what Tesco have done. They have painted a picture that is even worse than reality to shock the expectations lower.
This will give them the time, money and opportunity to take stock and rebuild the brand by putting in front line staff. They need to rebuild relationships with suppliers and build trust with customers. They need to listen, adapt and listen some more. And then they need to action their ideas fast, before the market moves again.
In the old days (of not many years ago), if you did okay in your A Levels you went to university. Better grades meant a better university and a better university meant a better job for life. Right?
With successive governments targeting more and more young people going to university there is a danger of doing more harm than good. You create half a generation who feel like they have failed – even if they were never destined to be academic – and you create a false hope in those that do complete degrees that they should automatically have a right to a graduate level job which pays more than the equivalent job with no degree entry qualification.
I think this has all changed. With the introduction of paid tertiary education for all, graduation taxation and prospective debts which will last a lifetime, it begins to offer more exciting alternatives to the conventional red brick university route. A ski season or two seems remarkably cheap by comparison. You earn, whilst you learn to live away from home and render yourself far more employable and have an amazing experience at the same time.
Travelling the world alone or in groups, will undoubtedly broaden your mind, enhance your experience and make you far more employable than a peer who has just done a degree whilst living at home. In my design agency days we were far more interested in whether someone as interesting than if they were qualified. Expedia’s ‘Travel yourself interesting’ campaign was brilliant (and won lots of awards)
This generation of young people will work longer, be healthier, live longer and see more of the world than we ever will. They’ll see medical changes that hadn’t even been dreamt of in science fiction, so why does forcing them into a school grading and exam system from year six onwards make sense? Why not encourage offsetting tertiary education for a few years to see the world and experience a bit of life before they have to decide what they want to do for the rest of it.
At eleven, I still wanted to be an astronaut or a train driver and yet this is when the average student has to begin to decide what their future holds. I’m not sure your average 18 year old facing a 60 year working career can know, or should be forced to decide what shape their life will take. So, why not let them take a few years?
A 25 year old that’s seen the world, seen poverty in a third world country first hand, slept on a beach, skied for a year and maybe had to work some terrible jobs to make ends meet and has a far better chance of being driven to succeed and really KNOWING what they want to do than an eleven year old who’s only been to Disneyland.
Advertising was never a very exact science, we all knew that 50% of our spend was wasted (but famously didn’t know which 50%), but that’s all changed now and changed forever.
I was lucky enough to be in a presentation from Lucy Arkwright of Rocket Fuel, who’s strapline is a rather cool ‘Artificial intelligence. Real results’. I haven’t seen a more amazing presentation in some time.
In short, what Rocket Fuel do is use single pixels on page to track a users real traffic. Then, using Artificial Intelligence (ie learned behaviour) they build up a picture of your real internet usage and shopping habits. It’s far more than just clicking likes, it’s about behaviours and real moves to action. So, less of what you say you’ll do and all about what you actually do.
As an example, with a traditional ad for a dishwasher, the agency buyer would just buy space in a magazine and hope enough people looking to buy their dishwasher wandered past and happened to want one at that point in time.
This was largely replaced by behavioural retargeting of ads (those ones that follow you around on the internet) which repeatedly show you dishwasher ads if you have ever clicked through to a site selling dishwashers or large kitchen appliances.
What the Rocket fuel system does is understand your specific behaviour. It begins to learn what brands you are most likely to buy and when you are really in the market to buy them. It knows to stop serving you ads when you have seen it more than a given number of times (your personal preferred number and not the rest of the worlds) and then stop serving you ads if you have actually bought a dishwasher from anywhere online. It’s like the Perfect Market, but all the sellers now have all the information. It’s a perfect, perfect market.
The AI bit is the really clever technology. This learned behaviour is done through a billion decisions per second that the system makes about how you like to think, shop and browse online. And this doesn’t just change the game a bit, it changes it completely.
I’ll leave you with a stat to prove the point.
The average click through rate (CTR) on a conventional online display ad is 0.03%, so all in all, pretty wasteful. and clicks aren’t anywhere near as good as actual conversions.
In one of the Rocket fuel examples, they showed that 40 percent of purchases of new BMWs in North America in the second quarter of 2012 were influenced by Rocket Fuel advertisements.
None of us had actually noticed that it wasn’t 50% of our ad spend being wasted, it was 99.97% being wasted. And it’s now with this system it’s back to being closer to 50% again.
When this technology rolls down to smaller users, it will change the way advertising is bought and sold completely. And forever.
Sadly, on November 2nd Comet slipped into administration. It was probably inevitable, even though it was only purchased by private equity firm OpCapita last year for £2. I guess they overpaid for the 236 stores.
Maybe i’m an idealist, but I do think these stores have a place in the market and this is where I see it.
1. They are brand showrooms. They price match any price anywhere on the Internet. It means they will lose out on some margin on sales to those who are price sensitive, but reward the ones who make all the effort to search for the best online price (like I do). There is no substitute for seeing the product and pressing the buttons and you just can’t get this from a photo online.
2. They then charge for delivery or installation as no Internet retailers seem to offer this.
So, is this possible?
Amazon seem to be able to match any online price pretty closely and whilst they don’t have 236 stores, they still have lots of warehouse space and staff. My suspicion is that the rent and rates on the stores are simply too high to make these spaces pay. I hope Comet survive. Not because I am a fan per-se, but because I believe in choice. I don’t want to just buy from Amazon and John Lewis, but I do want to be rewarded with a better price for my research and for making the effort to drive out to see them in their store.
I just went down to Comet in Nottingham Castle Marina. The only sign of any change at all is an A4 sheet in the window. It isn’t a bad looking store really and the staff I spoke to were all friendly and helpful. The staff have said that anything can be sold at face value only, no gift cards and no discounts. It did look a little like it had been robbed as there were lots of gaps in the stock (particularly in the upstairs bit!). Expect a fire sale soon.