The Sheriff of Nottingham in the USA part four

When we came to Los Angeles, I was staggered by the size of the place, I doubted we had a chance to get a handle on the city in such a short space of time, but today has proved that wrong. Completely wrong.

When they say the whole world is a stage, what they fail to tell you is that most of the actors are here. It’s a city of big characters, grand gestures, enormous wealth and incredible showmanship.

The timetable went out of the window almost as soon as we started and on listening to advice as we went along, so the day didn’t go exactly as planned, but I’ll try to summarise what we saw and what we learned. I’ll add as many pictures as I can to emphasise the points.

Paul Smith in LA doesn’t open until 11am, so we went along to the Hollywood Walk of Fame and the Grauman’s Chinese Theatre. The latter is particularly significant as it is the favoured venue for Ridley Scott and Universal for their Premiere’s. it is therefore very likely to be where the premiere of the Robin Hood film on May 14th next year. Our first D Day.

The Walk of Fame is tourist heaven. Complete with Michael Jackson lookalikes crying at his paving stone and lighting candles in his memory.

The handprints were more interesting as we got some nice shots of the Sheriff at the Kevin Costner (from Prince of Thieves), Olivia de Havilland (Marian in the 1933 Errol Flynn version) and Douglas Fairbanks (Robin in the 1922 film). Whilst we can’t replicate this exactly, it was a great lesson in building a trail around an area and adding mystique to the characters. Maybe a trail around the city could be marked on pavements for all visitors to enjoy?

The Sheriff, his Lady and Kevin Costner
The Sheriff, his Lady and Kevin Costner

Grauman’s was amazing. A stunning period building and introduced to us by the amazingly charismatic Beverley White. A lady of South African descent who has been in the role for 15 years and seen more premieres than most actors will ever see.

Beverley White, our host at Graumans Chinese theatre
Beverley White, our host at Graumans Chinese theatre

A 90ft x 50ft screen (the biggest non IMAX in US) and 30,000 watt music system ensure it is still as relevant today as it was when it was built for $2m in the 1920’s and had a 30ft screen and had over 3,000 seats (it also shows how much American backsides must have grown since then). The cost was around the same as our own Council House built around the same time and offering similar grandeur that these pics can’t possibly do justice to.

We then went off to the Getty Center. A good hike outside the city and perched high on a hillside, that was bought completely to avoid others building and disrupting the view.

Funded by the oil Billionaire, John Paul Getty, it cost $1bn dollars and 14 years to build. No that’s not a mistake, it really cost $1bn to build. The architect was Richard Meier, who made his name on the place.

As a lesson in how to do world class, it was immense. From the moment you arrived and were guided through to the tram (which was actually a form of funicular railway) to take you from the parking area the 5/8 of a mile (that’s what the guide told me), it’s a masterclass in world class.

The tram at the Getty Center
The tram at the Getty Center

They have 600 volunteers to man the place. Many are ex teachers apparently and like the sound of their own voice. They are the most helpful people in the world and all beautifully clued up.

Entrance is free, but parking costs $15. This has had to be raised twice in the last year as their fund of $3bn has declined by 25% due to stock market falls over the same period and left them facing a major shortfall. It’s a million people a year attraction, and whilst amazing, is obviously Not commercially viable and couldn’t get close to surviving without their benefactor. There’s lots they do well. The food offers is brilliant, the paintings and artworks all, seemingly on open show with little to stop you touching and feeling some great works – but the numbers just can’t stack up.

The detailing however is outrageous. Perhaps the most telling fact that came out was the fact that the trees above the terrace restaurant are pruned every three weeks and 1 in 14 leaves are removed to keep the dappled effect of light falling across the courtyard. If we are to do world class, we have to get to a level of detail that learns from this, even if it doesn’t get quite so blindly anal about it.

Every three weeks, 1 in 14 of the leaves on these trees has to be removed to create the right dappled effect
Every three weeks, 1 in 14 of the leaves on these trees has to be removed to create the right dappled effect

The stones of many areas were left rough edged. It is an enormous undertaking to build with so much natural material and of such high quality but you could see the kids stopping and touching the stones, looking for the fossils, and seams that run through many. I would never claim to be anything approaching arty, but I was hugely impressed by the way they had gone about this build.

Stonework so tactile, you just have to touch it
Stonework so tactile, you just have to touch it

Having spoken to the VP in charge of visitors, who showed us round (and had to break away to see the Korean Arts Minister!) we decided to abandon Universal and head for Paul Smith back across town.

The 761 bendy bus delivered us close to where we needed to be. It claimed to be par of a ‘green’ fleet but it bounced ad shook us across every expansion joint the city had to offer.

The 761 bendy bus from the Getty Center to Wilshire Boulevard
The 761 bendy bus from the Getty Center to Wilshire Boulevard

Pretty soon the huge pink iconic building jumped out at us, from the low rise morass that surrounds it.

The big pink Paul Smith building on Melrose Avenue
The big pink Paul Smith building on Melrose Avenue

The Sheriff did his shots, we marvelled at the beautiful interior of the building which is far more characterful than the outside and pored over the mass of Nottingham images and connections that Paul Smith has littered throughout his store.

The Sheriff and the team at Paul Smith LA
The Sheriff and the team at Paul Smith LA

It as then off to the Farmers Market, which is like Covent Garden with attitude and a brilliant role model for Sneinton. It was clean, had great food smells throughout and a madly eclectic mix of retailers, food outlets and restaurants. A classy French restaurant sat next to a Mexican take out, which was in turn next to a peanut butter outlet and a place that sold really vulgar named chipotle style sauces such as Sphincter Stretcher, Hot and Horny and Colon Cleaner.

The fabulous Farmers Market
The fabulous Farmers Market

At the back of the site was a little stand called the Gumbo Pot which sold New Orleans based food, next to a karaoke stage. As tacky as this sounds, it was a wonderful place to be as a succession of incredibly talented singers (including one called Patrick Presley singing Elvis numbers) stood up to take their turn (as well as a few utter eejits who couldn’t hit a single note).

This would have to go down as one of the most chilled places I have ever been in the world. Couples, families, students, kids, old young, literally a perfect cross section of society sat, sang and ate together. If we can create something as good as this in Sneinton, we will be onto a real winner. It was world class amongst the world class.

And the finally it was over to The Grove. On the surface, only a street like London’s Carnaby street, but so clean you could eat off it.

The Grove is the cleanest shopping area I have ever seen
The Grove is the cleanest shopping area I have ever seen

It came complete with a beautifully restored trolly bus running up and down it. It only ran for the length of the Square down to Broadmarsh, but the driver and conductor (even though it was free) were oozing character and fun for the whole time we were on it. Could we pull this off in Nottingham? I’d like to think so, but we have to develop a much more intuitive service culture for it work at this level.

And it comes complete with its own trolley bus
And it comes complete with its own trolley bus

So that’s it for the day. Its 11.40 pm, I’m back at the hotel. Its 7.40 am UK time and I’m shattered. We’re off to the museum of Tolerance tomorrow morning (as this is one the people at Getty told us we just had to see) and then of to San Francisco tomorrow afternoon. Night night.

http://www.museumoftolerance.com

The Sheriff of Nottingham in USA Part three

09.09.09 – What a cool date to start the first major part of our trip

The first full day of our trip and a busy schedule to start with. I’m still reeling with jetlag, but my phone going off at 5.30 local time here gave me an earlier start to the day than I was planning.

So here’s how the rest of the day is shaping up, but its still subject to change, if more direction comes in from the people we are speaking to here and at home.

9.00am, we’re off to Paul Smith’s shop in LA for some promotional shots with the Sheriff. Paul Smith is one of Nottingham’s most famous sons and one of our most fierce and supportive advocates, so its great to be able to give him and his worldwide business something back for them to use in their own promotional materials.

10.00 It’s off to the Getty Center Museum, which is a beautiful building and a huge collection of different collections. Not quite sure what this will contain, but it will be interesting. We’ll be guests of their VP in charge of group visits, so we should be able to mine his knowledge.

12.00 Hollywood Walk of Fame. This is one to see as to how they have created a trail for tourists. Its one we have to learn from. How do we create our own Robin Hood trail throughout the city and county. Is it one to learn from or is it (as I suspect) a bit of a touristy nothingness?

2.00pm Universal Studios. This could be great. We’re meeting with some of their senior managers to find some behind the scenes info on how they do it, how they’ve funded it and how they manage their promotions and marketing. This could be one of the highlights of the trip, but I’ll add images and a full story later.

Sheriff of Nottingham London to Los Angeles Part two

Checking in at Heathrow with a Sheriff of Nottingham was always going to be interesting, but it was made more so by the reaction of the press at home and perhaps more importantly, the reaction of the readers of the local press, expressed through their comments. Some of these have been less than favourable, some have been silly and some have been positive, but for me, if Nottingham is to become a world class city, with a world class Robin Hood offer, we have to go and learn from the best in the world. Being insular and assuming we can do it all ourselves is a sure fire way to achieve exceptional mediocrity. Look at Sheffield and their Centre for Popular Music and look at what we mustn’t do. This cost taxpayers a small fortune and closed after six appalling months to become a publicly funded nightclub.

I don’t really intend to address those criticisms here, because I have paid for this trip myself through Purple Circle, in order to completely understand the market for visitor attractions across the US. As a business, Purple Circle already work for BeWILDerwood (rated by its own industry body the Themed Entertainment Association) TEA as a world class attraction and recent winner of a DBA Design Effectiveness award for ourselves) and Go Ape, who have won hundreds of business awards themselves.

If we’re going to advise them how to behave in a branding and innovations sense, how better to do it than to look to the best there is to offer in the worlds biggest market for visitor attractions? So I’m here under my own steam and fully intend to fill my days and nights with opportunities to see everything that the US has to throw at us. I have specific issues I need to address and questions I want answering by the best in the business.

But back to Virgin Atlantic. I’m not allowed to show you pictures of the Sheriff checking in at Heathrow, as we’re not allowed to take pictures at check in, so here’s one of him boarding the plane and turning right towards economy.

The Sheriff of Nottingham and his Lady boarding the flight to LA
The Sheriff of Nottingham and his Lady boarding the flight to LA

But it was smooth and efficient and remarkably short of drama. The first hint of a problem was when I boarded the plane and was given the wrong end of a boarding pass with which to board.

On normal plane with a normal company, this could be a problem, but not so Virgin. Rather than cause any fuss or bother, they had the brilliant solution of sitting me at the bar in the Upper Class section until they could sort it out. excellent plan. I spent the next ten minutes with my feet up and a glass of chilled Champagne. Oh to have problems dealt with like this every day.

Its quite a nice touch being given a glass of Champagne whilst the staff rush off and sort a little probem
Its quite a nice touch being given a glass of Champagne whilst the staff rush off and sort a little probem

The rest of the flight was completely uneventful other than to say that Richard had obviously listened to the voice of the passenger who wrote the world’s best complaint letter as the food en-route was gorgeous.

Airplane food - Virgin style
Airplane food - Virgin style

Our Cabin Crew Becky was full of personality and couldn’t have done more to make her passengers feel at home. I made a comment to her about how lovely the Gü pudding was and a few minutes later she turned up and sneaked another into my hand. This may be in the manual or it may not, but it certainly made me feel like I was a valued customer. This way of working simply has to be completely natural and far and away above mere training. You can teach someone to do a job, but I don’t think you can ever teach someone to smile and enjoy themselves whilst they’re working. This natural friendly openness is one of the reasons, that for me, Virgin has remained a remarkable Lovemark brand.

For the cabin crew, the LA flight must be quite a nice one as they get two night layover in the City of Angels before they have to fly home again.. I asked Becky what they did with their time and it seems like they swim, shop and party. Maybe that’s why Virgin have such happy staff, they have actually planned it so their staff have a life outside of work.

Anyway, LA tonight, no visits other than to a hotel and bed, so I’ll add more tomorrow. Night night.

The death of the Spanish brand

Spain has always been one of those places that people loved to hate. Torremolinos and Benidorm have been the butt of jokes, sitcoms and the building of concrete jungles since the early 1960’s when widespread air travel bought the sun, sea, sand and Sangria within reach of the masses.

The best ever Icon that completely represents all of Spain's brand values
The best ever Icon that completely represents all of Spain's brand values

But when Spain started using the Joan Miró ‘logo’ to represent the Spanish brand, the whole offer started to make more sense. It had in effect, displayed its brand values in one beautifully simple representation to show that it was all about fun, easy living and a lovely relaxed style. For me, it is one of the most beautifully timeless ‘icons’ I have ever seen.

But then it all started to go wrong when they started trying to sneak in a few extra brand values, namely profit and perhaps even profiteering.

One of the attractions for us Brits of a Spanish holiday was always that it was incredibly cheap when we got there. Cheap beer, freshly cooked fish on the beach and change out of £20 for a family of four. The introduction of the Euro saw the first real move away from this with money pouring in from the rest of the Euro Zone and a move towards comparative wealth in the most popular destinations.

But then it all went wrong.

People rushed to buy the cheap apartments, being promised and initially seeing, spectacular growth in value, fuelled by the cheap flights of the low cost carriers. But as we’ve all worked out, there’s no such thing as a free flight and there’s certainly no such thing as a free lunch.

Sun, Sea, Sand and a pretty poor branded investment with a superb view over the motorway
Sun, Sea, Sand and a pretty poor branded investment with a superb view over the motorway

Profiteering was rife. Land that was being bought for comparative buttons, was being converted to thousands upon thousands of Penthouse apartments, and in an exact mirror of the buy-to-let crash in the UK, there soon became a HUGE oversupply and the market tanked.

Where I was staying above La Cala, which was a lovely development, there were only one in eight apartments occupied. Around us in other developments, the figures looked much worse, with one opposite only having three occupiers in over 100 apartments – and that is in the height of their summer season. I personally know three people who are trying to sell (absolutely lovely) places in that region alone and all are now offering them at 40+% less than they were a year ago, with not even a sniff of a viewing, let alone any buyers.

The taxi drivers are reporting a 25% drop in traffic and the one I spoke to said he could not afford to have another summer like it. He had moved from selling timeshare, but he acknowledged, that dreadful mistakes had been made in the property market. Even the taxi market is massively oversupplied with over 400 taxis waiting at Malaga airport on one of the days I was there, for far too few fares.

The restaurants reacted by putting their prices UP, so that a meal for four is a struggle for less than 100 Euro. They too are reporting huge falls in numbers – which is hardly surprising either. The visitors seem to have reacted by staying away and buying from the supermarkets, which still offer remarkable value.

So Spain has completely trashed its brand values. It has stamped all over them and probably ruined them forever. Unless they can rebuild their business case with far fewer visitors and go back to their original values, their situation will get worse and worse and worse – and they already have 25% unemployment in some areas.

Spain is a lesson for any brand owner. Know your brand values, keep them steady and keep looking after your customers. Give them reasons to fall in love with you over and over again and never, ever put profit before quality.

Anyway, Turkey for me next year. If that’s not a Spain waiting to happen, I don’t know where is!

Taking the Sheriff of Nottingham to the USA – Part One

The Sheriff of Nottingham Leon Unczur and his Lady
The Sheriff of Nottingham Leon Unczur and his Lady

Okay, we’re taking the Sheriff of Nottingham to the USA to see what they have to offer as the best visitor and tourist attractions in the world.

We’ll be looking at some big ones, some small ones and some obviously in-between. We’re aiming to see the very best…. But in fast forward.

The timetable is pretty grueling as you can see below, but we still have lots of flexibility and would welcome any advice as to what you think we really need to see.

Is it world class, is it the best it possibly can be and is it something we can learn from by seeing? If it is, we want to see, so all suggestions welcome.

I’ll list what is fixed on what days and I’d love you to help me shape the rest of our time.

I’ll be blogging as I go along, so hopefully, decent Internet connections allowing, you’ll see what we’re seeing very soon after we’re seeing it.

9th Sept
Arrive LA and then fixed meeting with:
John Paul Getty Museum

And possibly see from the following:
Universal Studios
California Science center
Melting Pot Tour
Hollywood Walk of Fame

10th Sept Lunchtime
Fly to San Francisco and then fixed meeting with:
Alcatraz
Golden Gate Bridge

And possibly see from the following:
Segway Tours
Urban Safari

12th Sept AM
Fly to Seattle and then fixed meeting with
Mayor Nickels of Seattle

And possibly see from the following:
Rock N Roll Museum (definite we think)
Sci Fi Museum
Kkondike Gold Rush
Space Needle

13th Sept Lunchtime
Fly to Boston

14th Sept Lunchtime
Transfer to Plymouth for fixed meetings with:
Pilgrim Hall Museum
Mayflower
Plymouth Plantation

And then back into Boston PM for fixed meetings with:
USS Constitution
Sheriff Cousins of Boston

And possibly see from the following:
Freedom Trail
Newbury Street

15th Sept Lunchtime
Fly to New York and then see some of the following:
The High Line
MOMA
Rockerfeller (Top of the Rocks)
Statue of Liberty/Staten Island
Ground Zero

17th Sept night
Fly home, Sleep.

Giving blood the easy way

give blood the easy way by taking the collection points where they're needed
give blood the easy way by taking the collection points where they're needed

I was in Peterborough yesterday waiting the four hours for my passport to be renewed as I’m off to the US next week and only had a few months left to run on my existing one.

Peterborough is not an easy place to spend four hours without an agenda, so I thought I would have a wander around the town.

There in the middle of a busy shopping arcade was a blood van. Not a van covered in blood, but one where you can roll up and hand over a pint or two.

I would class myself as a lapsed blood donor. I’ve given a lot over the years but because the donation centres never seem to be where I am and they seem to insist on giving you appointments at times that suit them rather than those that suit you I just got out of the habit of giving.

We all know that the opposite of love isn’t hate, its apathy, so my apathy towards giving blood must be very typical of many, many people like me. The same principles apply to any brand in any industry.

So anyway, whilst I was giving my armful of the red stuff, 25 or so people arrived at the door asking if they could give blood, only to be told that it was an appointment only session and that it was fully booked for the day. I asked what the capacity for the van was and on a good day they can collect 30-35 packs.

For there to be quite that much latent demand, to me, proves that giving blood has become a ‘spur of the moment’ decision rather than a ‘planned’ decision and as such, the business of blood collection, like any brand or organisation needs to evolve to survive and thrive.

Rather than spending fortunes on TV advertising creating a demand they can’t easily fulfil, why not mobilise a much greater proportion of their collection capacity and take their brand to the people rather than asking the people to come to them.

And, in the meantime, do something amazing – Give Blood

Thanks to UK Emergency Website for the image which is a slightly geeky collection of all of the know emergency service vehicles in the UK

If Howies, Innocent and Rachel’s Organic are the star brands now, well what’s next?

Are all of our mega brand becoming a but samey?
Are all of our mega brands becoming a but samey?

If imitation is the sincerest form of flattery and flattery will get you everywhere, perhaps that’s why all of the best brands of our age are all becoming a bit, well, samey.

And, If green is the new black, organic is the new everyday, and hybrid is no longer just for those who prefer to knit their own yoghurt, I have to ask, what will come next as the real differentiators for our current mega brands that we all look up to?

There is no doubt that any trend is just that, a trend. And trends come and go. I’m not even slightly saying that Howies, Innocent or Rachel’s have copied each other, it’s just that as these are at the front of the curve, the rest of the market will be following. Every new brand we are being asked to look at, needs to add a little hug here and there, a bit of planet kissing and some stout green nosing for good measure.

They are all drifting towards a level of sameness that will slowly see the current heroes be caught and potentially overtaken. Unless they move their own cheese and get themselves into a new and worthwhile position before the others even get there, they will no longer be the top brands in their own sector, let alone any other sector.

I think a change is a coming. I believe that brands grow so fast these days that they are likely to die just as fast. In the perfect market that we now live, where all of the people have all of the information a new brand can literally come out of nowhere and achieve the status of our current heroes.

So where will this brand come from?

A few pointers that have been gathered over lots of episodes of Trendwatching and lots and lots of reading around the subject.

1. It will be from the quality end.
This recession ain’t ending fast, so people will buy fewer things but better quality things, that give them the status they seek.

2. It won’t be needed, just wanted
Everyday is mundane. It will be a treat that is a little naughty and a bit of a backlash against the goody goody era in which a 4×4 is the work of the devil. Once we all survive the Swine flu myth, we’ll want to kick back and live a little.

3. They will restrict their supply
If you achieve worldwide distribution overnight, you kill the golden goose. Leaving them wanting more, works.

4. It won’t be green
Like any normal distribution curve, the green revolution will fall off and the responsibility for greenness will be thrown back to the manufacturers. The public will simply expect them to do the green worrying for them.

I’d love to know what people think this new brand or new market could be and whether they agree with my four points above.

Answers on a patent application would be most welcome.

Thanks for the image of his niece Sobrina to Corre Madrid. See more work here.

The cleverest ‘simple’ TV ad ever made?

I am totally captivated by this ad for Johnnie Walker. It looks so massively simple and yet has a huge production team behind it. Robert Carlyle is an amazing brand spokesman who hits every cue, every line and every nuance perfectly.

I’ve always admired the work of BBH (And we have one of their ex copywriters working at Purple Circle!) but this has to be up there with one of the best pieces of advertising I have ever seen.

Thanks to Tony Long at Cultural Exception for showing me this ad on the front of his site.

Where do ideas come from?

Brilliant ideas, graphic design and branding take work - not robotic systems
Brilliant ideas, graphic design and branding take work - not robotic systems

One of the things that has always amazed me when working with brilliant designers is where they get their ideas from. How do they rock up every day and create brilliant work that meets and exceeds the brief we set before them?

So I asked some of those in our team, and the answer seems to be everywhere and anywhere. Which is obvious I guess, but it is the main reason that we only look at designers who have a life outside of work and have done (and continue to do) interesting things when they are not at work.

If you stare at a computer all day, great ideas won’t come rolling out, but safe ones will. Ones that you are pretty sure will be good enough to get through, not those that are brilliant enough to really stand out.

So I started thinking about how we know whether it is a good idea or not. For me, that comes down to really making the effort to getting a brilliant brief in the first place – as you then have something to compare the results against.

There will always be two schools of thought about which is best. Dealing with designers directly, or account handlers doing the running to keep the designers designing. Neither is best as it depends on who the people are involved in the process.

Clients invariably get the work they deserve. Lazy briefing breeds lazy safe work. Spending the right amount of time to really get to the bottom of what makes the brand different, and what values it is to be built on, is never wasted work. No automatic branding system or $50 logo company in the world will generate brilliant branding, it will generate safe and possibly usable logos.

In the famous book ‘The seven habits of highly effective people’, Steven Covey tells a story of two bosses. One who is totally prescriptive and tells him what to do by when and the other who says he is only there to help him open doors and remove barriers for him. He works considerably harder for the latter, who gives him the trust and the latitude to do great work.

The same comes true when you are briefing designers to work on your branding. If you work with them and trust them, you can deliver great things between you.

Great branding comes from great thinking and great graphic design. One cannot exist without the other. Whether that thinking comes from client, account handler or designer, is irrelevant – and needs to be seen as such by all parties – but get them all working together and you have the potential to create truly outstanding work.

Thanks for the Excellent robots shot to Neato Coolville who’s work you can see here.

Buildabrand – Automatically generated branding?

I noticed a huge number of Retweets in one of my followed areas about a new beta experiment called Buildabrand.

Buildabrand - automatically generated branding?
Buildabrand – automatically generated branding?

According to their own blurb, it’s ‘an online branding system that allows entrepreneurs, businesses and individuals to create, manage and apply instant and personalised branding to their business.’

Wow, that sounds clever. Maybe even too good to be true.

You tell it what your name and values are and then it automatically generates a brand for you.

So, referring back to my previous post about what branding was and what branding is, it clearly isn’t a system to build a brand, it’s a system to sell you merchandise with logos on it.

Ever the cynic about systems like this, I have registered to se whether it will generate a new brand for me or for Purple Circle, so I’ll let you know if I get ‘accepted’ into their beta programme.

It seems like it could be a progression from the plethora of $50 logo sites out there, but it certainly won’t generate you a brand or anything close to a brand using their automatically, powered ‘algorithms’. (A pseudonym for seeing which logo they have in stock which seems the least wrong when compared to your values)

Years ago, I was on a TV programme called Love at first sight, which was quite like a low rent Blind Date. The idea was that you said some comical things about yourself and then Cupid, the Love Computer matched you to one of the three lovely ladies in front of you. What actually happened was that you wrote down on a piece of card which one irritated you the least and if they picked you too, you won a prize.

I suspect that the Buildabrand algorithm uses similar technology.

Building a brand is far more than throwing a logo at a set of values. It’s about living them in everything you do and the logo showing people they have arrived at the branded experience.

UPDATED

I added a link to this piece on Twitter and it obviously got picked up by the people at Buildabrand, who posted the following reply.

Buildabrand - reply via Tweetdeck
Buildabrand – reply via Tweetdeck

I think they do have a point in that they are lowering the barrier to entry for start-ups in that they may be able to produce decent logo design on the cheap. What they will not be able to do however is build a brand. They can possibly do one tiny element of what constitutes a brand.

My issue with this as a service is that they are claiming they can sell you something worth many thousands of £££’a for a few pence. Anyone who thinks they can shortcut their way to a brand is deluded.

Branding takes time effort and consistency, not throwing a few values into a computer and seeing what pops out.

UPDATED AGAIN

I have to give great credit to the people at Buildabrand in that they have clarified their position a little further in what is quite a brave piece directly responding to some of the criticisms that myself and others have levelled at them. You can read that here.

What they are now saying is that they are not trying to replicate what true branding agencies provide, but offering a low cost solution to those who need a quick and dirty logo for a project they are looking at but can’t afford to do properly. They say they have a bank of 1800 logo ‘solutions’ built up ready for the onslaught. Maybe I’m being unkind in saying that sounds remarkably like an adaptation of clipart (which is exactly what the likes of $50 logo do), but only time will tell.

I’ve applied for the beta, so lets see if I can get onto their scheme (now extended to 200 freebies from the original 50) and then set them a worthy challenge. I’ll let you be the judges, by sharing the results here – when and if I get selected. They are now following me on Twitter, so it will be a test for them to decide whether they want me as a customer.