How Augmented Reality can begin to shape the way people are trained

If this video is to be believed, then BMW are beginning to use Augmented Reality in training their mechanics to repair and maintain their cars. I think this undermines the skill of a good time served technician and effectively ‘deskills’ the entire role to be one putting of your magic glasses and doing what you’re told. You can see it being used in wage negotiations to have an excuse to take on younger, less experienced operatives. It can turn a reasonable fitter into a master mechanic at a stroke. It even tells them what size spanner to take out of the toolbox and where that tricky screw you can never find is located.

Until something goes wrong that is, at which point the experienced person would be called straight back in to sort out the computer.

There is no doubt that it is very clever though and you can imagine it starting to be introduced into more mainstream training over the next few years. If you need to show someone how to do something, why not show them exactly, whilst they are actually on the job itself.

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