Martin Lindstrom – Buyology – Book review

There’s a lot to learn from this book, not least of which is the fact that conventional research as a predictor of potential buyer behaviour is on the verge of useless. What we say we will do, buy or watch is barely related to what we do in reality.

But our brain never lies.

Through a series of experiments, involving complicated brain scans, Martin Lindstrom proves that the only way to truly tell what we are most likely do in any given situation is ask a question and watch how our brain reacts.

A few other blindingly brilliant points that come out of this study for me.

The Nokia tune is really irritating and is having a negative effect on the brand, causing a ‘grinding down’ effect that is causing people to feel less comfortable when they hear the well known sound. But this is not the case with many other sonic brands that can cause a more beneficial effect on brand recognition and trigger positive reactions.

Sex doesn’t sell in advertising. Men see the sex and forget the brand, women tend to look at the woman for who she is and if they like them, there may be a positive effect, but more likely they just see the person and again forget the brand.

Branding that really works causes an almost religious like fervour in some of us. If we start thinking about how we can build our brands as religions then we have a better chance of understanding it form the consumers viewpoints. This doesn’t feel that different to Kevin Robert Lovemarks work but the fact that it is backed up with brain scan research, does add a huge degree of validation.

Overall, this is a great book that is pretty easy to follow, incredibly well researched and covers a lot of ground in an interesting way. It feels to be the biggest step forward in understanding buyer behaviours since the 1957 book by Vance Packard called Hidden Persuaders that I remember well for its utterly simplistic view on what causes impulse buying (as I studied this as part of my degree all those years ago)

Another best seller from Martin Lindstrom. Buy It here.

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