Another Award

I was up at the Midland Hotel in Manchester last night for the Drum marketing Awards, which had a brilliant judging panel headed by Keith Vernege, Creative Director of the COI, Simon Pestridge – Marketing Director, Nike Uk Ltd, Mark Hardy – Sony Computer Entertainment Europe (PlayStation) and Martine Ainsworth-Wells – Marketing Director for Visit London.

Our shortlist was for BeWILDerwood – Marketing a swamp – in the New product/service strategy. As we’ve never entered a marketing award before (we normally do the design ones) it was a bit of a surprise to actually win the section. Its a nice trophy too.

But then to top it all, we went on to win the overall Grand Prix.

Have a look at the work and the other winners here

But here are the trophies with a poor pic taken on my phone.

I’m sure there’ll be some pictures to follow of the Kate Winslet Moments, which I’ll post when I get them.

But it was great to meet some friendly folks from other agencies. All the nice people from Hemisphere, True North, MCMNet, Laura at Aura, Rosie from Oxford Marketing College and Richard and Victoria from the Drum.

Thanks for a great evening and a fuzzy head today.

The THEA Pics – Tom and Simon get glamorous

As promised, here are the pictures of Tom and Simon from BeWILDerwood in their finest finery collecting the THEA Award in the Disney hotel in Los Angeles.

Pictured during the speech and then looking very relieved afterwards, Tom was rather excited to get the chance to address the whole group with a very weepy acceptance speech, just like they do at the real Oscars.” I have to thank my Mum, my Dad, my Wife, Son and daughter for making me the man that I am……….

Anyway, a good night was had by all and it is one hell of an honour to speak to EVERYONE in the industry.

Enjoy the pics that are shown in order.

1. The nervous speaker
2. Looking more relaxed
3. Very relieved pair of Simon and Tom
4. Proud wives Lesley (Tom’s wife) and Alex (Simon’s wife)

Purple Circle and BeWILDerwood win an ‘Oscar’

Hot on the heels of Kate Winslet and Slumdog Millionaire’s success in Hollywood, the Brits have done it again. Purple Circle, the Nottingham-based branding and graphic design studio has just returned from Los Angeles with the themed entertainment world’s equivalent of the Oscars – a THEA.

THEA is an annual award ceremony for the Californian-based Themed Entertainment Association (TEA), celebrating the very best of themed entertainment throughout the world. The award is for Purple Circle’s work with BeWILDerwood – the children’s woodland adventure park in Hoveton, Norfolk. A truly worldwide organisation, all of the big players and many famous names in theme parks and live entertainment are members of TEA – Disney and Universal Studios to name but two.

This year’s award ceremony took place on 7th March at the Disneyland Hotel in Los Angeles, California. Purple Circle’s BeWILDerwood entry was the only British theme park receiving an accolade, and was one of only two European attractions recognised. Other winners for 2009 included the teams behind the opening ceremony for the Beijing Olympics and The Simpsons Ride at Universal Studios Hollywood.

John Lyle, Director of Purple Circle, was very excited about the award; “We have known about the award for a few weeks now, but competition is fierce and the winners have to remain a closely guarded secret until the official announcement. To see our little adventure park rubbing shoulders with the likes of Disney is amazing; we believe in the BeWILDerwood brand heart and soul – of course – but it is still incredible that we have achieved such status in such a short time.”

Purple Circle has worked with BeWILDerwood since the park’s inception, creating not only the branding but also the theming and the tone for the entire attraction. The park has been a runaway success since it first opened its gates in May 2007; in 2008 it attracted over 140,000 visitors, a figure more than double the number projected.

Purple Circle operates as an integral part of the BeWILDerwood team, partnering them in all of their creative efforts, including the design of much of the merchandise that is sold through the park and online. This includes the popular children’s books ‘A Boggle at BeWILDerwood’ and ‘BeWILDerbats’ by Tom Bofled, the founder of BeWILDerwood.

John continued “Branding is far more than simply sticking logos on things; rather, it is about an organisation – however big or small – setting a tone for its entire communications and ensuring that the core values of the company pervade every aspect of the business. If you can do this, it doesn’t matter whether you are speaking to your team or to your customers, you can create a brilliant brand – even with a swamp to work with.

This award shows what compelling branding can do when you consider that BeWILDerwood, created on swamp and woodland on the edge of a small Norfolk village, captures the imagination of a worldwide organisation such as TEA, as well as those of British families. Our entry consisted of an eight-minute video letting the kids do the talking – showing them enjoying BeWILDerwood to the max – and we think this is what swung it for us (every pun intended!)”

You can see release on Pressbox by clicking here

You don’t decide – your customers do

For years, we have been saying that it is not you that decides whether your brand is any good, it’s your customers.

That may seem like a bold or even an odd claim, but the growth of feedback websites is proving it.

We are just starting to work with one of the best called Feefo

They are delivering feedback to their clients customers that is transforming their businesses. It has been amazing for BeWILDerwood in that it has helped them learn what they are doing right and wrong and really helped focus some decisions about where to invest in improvements.

For Charles Tywhritt it has been what they have built their entire business model on and 99% of their customers seem to love them – which is an amazing figure for any retailer, let alone an online one.

Gartner inc forecasted some years ago that by 2010 there would be 1 billion camera phones in the market place. Add to that the fact that they are now mostly web enabled and you have a very powerful customer voice indeed.

Richard Branson of Virgin fame, who runs a brand that is properly loved was forced to actually ring a customer who not only wrote him a complaint letter but took pictures of what he was unhappy about and then posted it all over the web. It is one of the funniest letters you will ever see.

Have a look at it here. It’s brilliant and well worth reading.

but here are some of the beautiful camera phone pics he took!

Makes you want to tuck straight in, doesn’t it Richard, tuck straight in.

What this shows you is that with any brand you have to really listen to your customers

If they decide that your brand is offering them rubbish, they will tell the world. What you need to encourage them to do by tapping into the power of User generated Content and the likes of Feefo, is harness the power of their compliments too.

Bye for now

John