I have written about Jamie Oliver in Boots a few times and the brand asking to extend the lunch price from £3.29 to nearer £7.00. A lovely idea, but unlikely in practice.
As much as I wanted to try it, I couldn’t quite bring myself to buy the sandwiches. Call it mental block or sheer tightwaddiness, But finally, the other guy blinked and they have added the whole Jame Oliver range into a form of meal deal. It’s not within the full £3.29 spectacular, but rather a £4 partnership with Innocent.
This is quite clever. Brands hang out with brands that work for them and make each other look good. By sharing the deal, the two brands feed off each other and may both benefit.
So, I bought one. A ‘Proper Salmon Sarnie’ and I have to admit it was up there with the nicest sandwiches I have ever had from a supermarket. Certainly equal to the taste of the ‘Taste the Difference’ sandwiches in Sainsbury’s, which are part of their £3 meal deal.
I just went out to buy two copies of a book for my wife and her Mum and have learnt a lot about online/offline pricing in my little jaunt around the city.
Firstly there are only two real places you can buy a new book (other than the discount end of line retailers) and that is at Waterstones or WH Smith – who are a retailer of sorts.
Before I went out, I looked on Amazon for target price. £7.49. Now that sounds like good value to me. £5.50 off list price but none in stock and my customers want this book NOW!
So it was off to WH Smith, the confused retailer that seems to have ‘buy one get one half price’ on almost everything. Isn’t that what Thresher did before they went bust too? Well, they had the book in stock, but only one of them, so the deal wasn’t that effective. They had a price of £8.44 online. If I had managed to buy the two of them in the store each book would have cost £9.75, so not far off a decent price.
And then onto Waterstones. The only decent sized book store in Nottingham. I was greeted by a friendly young man as I entered and asked him where on the four floors I would find this book. He confirmed they had five in stock at the full price of £12.99 on the third floor.
So I asked the kller questions.
Why could I buy the same book from them online for much less?
Apparently, and I quote “Because they’re on the Internet, they don’t have the overheads we do.”
Oh, that’s it then, they’re not part of the same group or anything simple, or even based on exactly the same central distribution depot.
I wrote a piece a few weeks ago saying that their new logo was a bit silly and pointless, but did give them the get out clause that a new logo can be worthwhile if it marks a change in behaviour.
You judge for yourself whether this traditional retailer is behaving any different now it has an online presence, or if it is still making the same mistakes as Borders and all the other smaller book stores that have folded before them.
If you offer the same price online and offline (like Tesco and Asda and Sainsbury’s and everyone else with any retailing skill does) you may find that people still buy from your stores rather than looking at you as a showroom or a place of last resort.