Maslow, We need to talk about your hierarchy

When I was at college studying marketing, this was a classic piece for us to learn. Maslow proposes that as we grow and attain civilisation and wealth, we move up the hierarchy of needs. But I think the model is still potentially relevant, just far more muddled than it used to be. Replace the Physiological [...]

Brewdog vs. Diageo = A win for the punks

You may have seen this little story bubbling under over the last week or so but it says an awful lot to me about brands and their respective behaviours. In brief, Brewdog were at the British Institute of Innkeeping awards and fully expected to win the title of Bar Operator of the Year. They were [...]

The trouble with Tesco

Tesco as a business isn’t doing badly. It’s profits are still huge, even if they are slightly down on previous quarters in the UK. But for me, this is masking a much bigger brand problem and that is because nothing they offer is special any more. They don’t make customers feel valued, they don’t surprise [...]

Why locally sourced is best – Better even than organic

This is a little piece I wrote for Angels by Day, our favourite day nursery, a few years ago. In the end it was heavily edited as it was perhaps a little scary for little people to cope with, but here it is in full. I think the logic behind it still makes lots and [...]

Brand Beckham and the end of flawless brands

This weekend was a milestone for brands everywhere. One of the strongest – Brand Beckham – admitted they had made a mistake when they wore their matching leather suits to a Versace party in 1999. According to Vogue David  said “I look back on some stuff and think I can’t believe I actually wore that,” [...]

If rebranding Waterstone’s was pointless, then debranding the rebrand is even more pointless

There is an old saying in the design community that changing a logo if you change nothing else is as useful as rearranging the chairs on the deck of a sinking ship. I wrote about this in 2010 when Waterstone’s unveiled their less than radical new logo. I was slightly less thann complementary about the [...]

The Tonsorial Artist – Holt – A brilliant barber and a brilliant brand

I was lucky enough to be staying in Holt last night at Byfords Posh B&B (which is fabulous) and had a bit of time to kill, so took myself off to find a haircut. Looking quite unassuming in the centre of the brilliant little town was the Tonsorial Artist. And I have to say it [...]

The retail sector, HMV and the public sector strike

This is not a political piece, but more of an observation of how much of an effect the public sector strike may have had on the high street spending. For me, it looked very much like the kick start that many retailers were hoping for. I can genuinely say, that I have not seen HMV [...]

A simple guide to how the bailout package works

It is a slow day in a little Greek Village. The rain is beating down and the streets are deserted. Times are tough, everybody is in debt, and everybody lives on credit. On this particular day a rich German tourist is driving through the village, stops at the local hotel and lays a €100 note [...]

Boots Opticians – The value of an app

I was playing around with this rather clever app today as it was developed  by a a team that had a very talented, good friend of mine involved. You can see it here: My eyesight isn’t bad, but it certainly isn’t perfect and it was a Boots Optician that told me that quite recently. But [...]

Follow

Get every new post delivered to your Inbox.