Posted on March 18, 2010 by John Lyle
I read a great post from my friend Brian Cray earlier today about how sloppy designers are becoming in their thinking when it comes to design.It got me thinking. Long live original thought, long live original design and long live clients who can tell the difference.
Filed under: Andy Hanselman, branding | Tagged: Andy Hanselman, branding in a recession, Brian Cray, Michael Slack, Slideshare | Leave a Comment »
Posted on October 11, 2009 by John Lyle
I did an MBA on Friday afternoon. It wasn’t a traditional MBA though – you know the ones – that restrict your thinking and drive you int the word of paralysis by analysis – but a real world one that will directly benefit our business from tomorrow.
Filed under: Andy Hanselman | Tagged: Andy Hanselman, Jonny Douglas, MBA, Resolve IT | 2 Comments »
Posted on July 8, 2009 by John Lyle
If you don’t take customer devotion seriously as a brand owner, pretty soon, your customers will fall out of love with you and the devotion will be gone.
Filed under: Andy Hanselman, branding | Tagged: Andy Hanselman, branding, customer devotion, Slideshare, Tony Parsons | Leave a Comment »
Posted on May 8, 2009 by John Lyle
Rather excellent article from Andy Hanselman about why satisfaction is never enough. www.andyhanselman.com Have a read get commenting
Filed under: Andy Hanselman, branding | Tagged: branding, CRM | Leave a Comment »
Posted on April 30, 2009 by John Lyle
Customer Relationship Management (CRM) is not enough. To survive and thrive, we need to Maximise Customer Relationships (MCR)
Filed under: Andy Hanselman, branding | Tagged: Alain Thys, Andy Hanselman, Anomaly, branding, CRM, Duncan Bird | Leave a Comment »
