The Paul Smith Jag eight years later

In 2001, Paul Smith, the stunningly cool fashion designer put his name to a project with Jaguar to raise money for Macmillan cancer relief. I’m not sure how well the stripes look on the Jag now. In fact I think they look a bit horrid, so for the sake of ongoing brand values, it may have been a good idea to have a time limit on its branding, for say, five years, before any trace of it was removed and the car de-branded.

It would appear that the World’s best coffee is not enough……

Following on from the piece I wrote on October 8 about what the word ‘best’ means in branding, I now have proof that the customers don’t get the message or believe it either. BB’s Muffins, the object of my mickey take appear to have gone out of business in the Nottingham store that I featured.

What were the 17 learnings from the USA Trip?

Tim Garratt, of Innes England and one of the team from the USA trip has written up the initial findings, using the learnings from architect Daniel Liebskind as the model on which to present. How do we summarise the whole trip, what we learned and how we can transfer it to Nottingham? This short presentation [...]

Do you think Social media is a fad?

I saw this article on Mich Slack’s blog yesterday and had to add it to my own stuff. It is a truly amazing short video that will scare the living daylights out of you if you think that social media is a fad.

Technorati must be using Microsoft technology on T-Mobile Sidekick Phones

I’ve just come back to the Technorati website to have a look at what’s hot in the world of blogging, to a bold and fresh new look. But it doesn’t work anymore. That’s a problem for any blogger anywhere who uses their service.

When is a consumer review not a fair review?

Last year I bought a new camera. It’s a Pentax Optio and was hailed as a great camera by some of the review sites. It’s actually rubbish. Perhaps I should have looked beyond the first two reviews that Google threw up. Perhaps I should look for a mark of independence such as Feefo offers, or perhaps I should just go and buy a Ricoh GR Digital?

How to undermine your brand in one easy lesson

Branding is about trust isn’t it? If you lose your customers trust, then you lose them. Maybe not immediately, but you certainly undermine their love for you. Big style. So that’s why T-Mobile losing ALL of the data for their Sidekick customers is such a disaster for their brand.

I did an MBA on Friday – It was easy and excellent fun too

I did an MBA on Friday afternoon. It wasn’t a traditional MBA though – you know the ones – that restrict your thinking and drive you int the word of paralysis by analysis – but a real world one that will directly benefit our business from tomorrow.

Good luck to the Nottingham Hoods

Tonight sees the first big game of Nottingham Hoods basketball team. Set up by Lee English, it is Nottingham’s newest sporting club and was established to get kids off the street and ‘balling’ rather than causing trouble.

Why Feedback from your customers is vital

And then I found this, which was another interview with Nick Wheeler of CT shirts speaking at the Leaders in London Conference. He makes great shirts and other accessories but obviously keep his customers very happy indeed. How does he know? he actually asks them what they think! I’m a bit biased because i Love [...]

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