Rather excellent article from Andy Hanselman about why satisfaction is never enough.
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Filed under: Andy Hanselman, branding | Tagged: branding, CRM
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Blogroll of Honour
- Andy Hanselman – A very clever man – world class business advice
- BeWILDerwood – The best children's adventure park in the world
- Feefo – The best independent feedback
- Michael Slack – Excellent and thoughtful branding blog
- Purple Circle Branding and Graphic Design
- SRB Services – Miele, Bosch and great kitchens in Surrey
- Tim Garratt Nottingham – a thoughtful and funny writer
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